IT Management & CR Support
IT Management & CR Support comprises of several services and solutions which stand-alone or in combination with other services prove to be essential and vital for well-organized workflow of a business on the whole or parts of one.
How can Frumatic help you manage and support your business online? Our professional IT technicians and system administrators are qualified to handle server and web application maintenance remotely – from hardware upgrades to comply to your business needs to content and product management on a web resource. No time to catalog and keep up-to-date your company products or knowledge base? Let Frumatic handle it for you. With the implementation of advanced CRM, CMS and other management and tracking systems any set of tasks can be readily accomplished and any set of goals met.
And when software and hardware is not the only thing your business needs assistance with our professional CR department is ready to provide a dedicated or shared team of customer relationship experts and managers who are able to efficiently handle all your customer support. With managed helpdesk software, CRM module, live chat and e-mail communication systems with full tracking and reporting, your customers will get timely, professional and resourceful support services in several languages, including English, German, Italian, Russian and Spanish.
With a great product/service and an equally great support service your customers will keep coming back for more. That is what top-notch eCommerce Frumatic-style means!
Apply for a quote today to find out how Frumatic can help you organize and meet your eCommerce and IT requirements.
